“One call is all it takes,” says Rockford’s Vice President of Property Management, Monica Steimle-App, “We’re here to provide the easiest access to the best possible experience.” The experience, she explains, is tailored toward both tenants and building owners. “Tenants are seeking a community-based experience with opportunities to engage in their neighborhood. Investors and building owners are looking for happy tenants, and an easy, holistic asset management experience.”
Though simple in concept, the strategy is serving the team well. In the last two years, Rockford’s property management portfolio has grown from 1.6 million sq. ft. to more than 2.4 million sq. ft. According to Steimle-App, the team has evolved to accommodate the new growth and maintain the high standard of service Rockford’s tenants are accustomed to.
Matt Clark is one of Rockford’s residential tenants who lived in The Morton before moving to Fulton Place – both properties owned and managed by Rockford. Clark’s experience with the management company has been unaffected by the considerable growth. He says, “Rockford is a well-run machine that cares about its buildings and renters.” When asked why he moved to a new building, Clark explains, “I had a wonderful experience at the Morton but Fulton Place is great, too, because it’s close to the heart of downtown. At Fulton Place, I enjoy the grills, the parking garage, the locked outdoor bike corral, and walking out onto grass from my first-level loft.”
“That’s the beauty of our portfolio,” comments Steimle-App. “Residential or commercial client alike – when you’re looking for a change, we make it easy. Like I said, ‘one call is all it takes.’”